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Monday to Sunday: 7am to midnight (Local time)
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Other ways to shop.
Call to order
1-888-889-9219
Monday to Sunday: 7am - midnight (Local time)
Monday to Sunday: 7am to midnight (Local time)
Head in-store.
We’ve got you covered coast to coast. Find your closest Virgin Plus store or retail partner.
Find a storeOther ways to shop.
Mobility: 1-855-238-6847
Monday to Sunday: 7am - midnight (Local time)
Monday to Sunday: 7am to midnight (Local time)
Residential: 1-888-889-9219
Monday to Sunday: 7am - midnight (Local time)
Monday to Sunday: 7am to midnight (Local time)
Head in-store.
We’ve got you covered coast to coast. Find your closest Virgin Plus store or retail partner.
Find a storeOther options.
Get in-store support.
Get help in-store at one of our Service Lounges with repair support.
Find a store
Chat to a rep on social.
Get help from a Care Rep on social media.
Give us a call.
To purchase products or services, or to move your services, call us to speak with an agent.
Monday to Saturday: 9am to - 9pm (Local time)
Sunday: 10am to - 7pm (Local time)
Within Canada 1-888-999-2321
Or dial 611 from your Virgin Plus phone.
Outside Canada +1-416-348-1892
This call is free from your Virgin Plus phone.
Other options.
Get in-store support.
Get help in-store at one of our Service Lounges with repair support.
Find a store
Chat to a rep on social.
Get help from a Care Rep on social media.
Give us a call.
To purchase products or services, or to move your services, call us to speak with an agent.
Monday to Saturday: 9am to - 9pm (Local time)
Sunday: 10am to - 7pm (Local time)
Within Canada 1-888-999-2321
Or dial 611 from your Virgin Plus phone.
Outside Canada +1-416-348-1892
This call is free from your Virgin Plus phone.
Other options.
Get in-store support.
Get help in-store at one of our Service Lounges with repair support.
Find a store
Chat to a rep on social.
Get help from a Care Rep on social media.
Give us a call.
To purchase products or services, or to move your services, call us to speak with an agent.
Monday to Saturday: 9am to - 9pm (Local time)
Sunday: 10am to - 7pm (Local time)
Within Canada 1-888-999-2321
Or dial 611 from your Virgin Plus phone.
Outside Canada +1-416-348-1892
This call is free from your Virgin Plus phone.
Other options.
Get in-store support.
Get help in-store at one of our Service Lounges with repair support.
Find a store
Chat to a rep on social.
Get help from a Care Rep on social media.
Give us a call.
To purchase products or services, or to move your services, call us to speak with an agent.
Monday to Saturday: 9am to - 9pm (Local time)
Sunday: 10am to - 7pm (Local time)
Within Canada 1-888-999-2321
Or dial 611 from your Virgin Plus phone.
Outside Canada +1-416-348-1892
This call is free from your Virgin Plus phone.
Other options.
Get in-store support.
Get help in-store at one of our Service Lounges with repair support.
Find a store
Chat to a rep on social.
Get help from a Care Rep on social media.
Give us a call.
To purchase products or services, or to move your services, call us to speak with an agent.
Monday to Saturday: 9am to - 9pm (Local time)
Sunday: 10am to - 7pm (Local time)
Within Canada 1-888-999-2321
Or dial 611 from your Virgin Plus phone.
Outside Canada +1-416-348-1892
This call is free from your Virgin Plus phone.
How can we help you?
Other options.
Get in-store support.
Get help in-store at one of our Service Lounges with repair support.
Find a store
Chat to a rep on social.
Get help from a Care Rep on social media.
Give us a call.
To purchase products or services, or to move your services, call us to speak with an agent.
Monday to Saturday: 9am to - 9pm (Local time)
Sunday: 10am to - 7pm (Local time)
Within Canada 1-888-999-2321
Or dial 611 from your Virgin Plus phone.
Outside Canada +1-416-348-1892
This call is free from your Virgin Plus phone.
Other options.
Get in-store support.
Get help in-store at one of our Service Lounges with repair support.
Find a store
Chat to a rep on social.
Get help from a Care Rep on social media.
Give us a call.
To purchase products or services, or to move your services, call us to speak with an agent.
Monday to Saturday: 9am to - 9pm (Local time)
Sunday: 10am to - 7pm (Local time)
Within Canada 1-888-999-2321
Or dial 611 from your Virgin Plus phone.
Outside Canada +1-416-348-1892
This call is free from your Virgin Plus phone.
Other options.
Get in-store support.
Get help in-store at one of our Service Lounges with repair support.
Find a store
Chat to a rep on social.
Get help from a Care Rep on social media.
Give us a call.
To purchase products or services, or to move your services, call us to speak with an agent.
Monday to Saturday: 9am to - 9pm (Local time)
Sunday: 10am to - 7pm (Local time)
Within Canada 1-888-999-2321
Or dial 611 from your Virgin Plus phone.
Outside Canada +1-416-348-1892
This call is free from your Virgin Plus phone.
How can we help you?
- Find and fix issues automatically with our Virtual Repair tool >
- Find or change your Wi-Fi name and password >
- Troubleshoot error codes >
- Change your modem’s access password via My Account >
- Find your Virgin Plus Internet user ID and password >
- View Internet support articles >
- Opens in new windowCheck out our Community Forum >
Other options.
Get in-store support.
Get help in-store at one of our Service Lounges with repair support.
Find a store
Chat to a rep on social.
Get help from a Care Rep on social media.
Give us a call.
To purchase products or services, or to move your services, call us to speak with an agent.
Monday to Saturday: 9am to - 9pm (Local time)
Sunday: 10am to - 7pm (Local time)
Within Canada 1-888-999-2321
Or dial 611 from your Virgin Plus phone.
Outside Canada +1-416-348-1892
This call is free from your Virgin Plus phone.
Other options.
Get in-store support.
Get help in-store at one of our Service Lounges with repair support.
Find a store
Chat to a rep on social.
Get help from a Care Rep on social media.
Give us a call.
To purchase products or services, or to move your services, call us to speak with an agent.
Monday to Saturday: 9am to - 9pm (Local time)
Sunday: 10am to - 7pm (Local time)
Within Canada 1-888-999-2321
Or dial 611 from your Virgin Plus phone.
Outside Canada +1-416-348-1892
This call is free from your Virgin Plus phone.
Other options.
Get in-store support.
Get help in-store at one of our Service Lounges with repair support.
Find a store
Chat to a rep on social.
Get help from a Care Rep on social media.
Give us a call.
To purchase products or services, or to move your services, call us to speak with an agent.
Monday to Saturday: 9am to - 9pm (Local time)
Sunday: 10am to - 7pm (Local time)
Within Canada 1-888-999-2321
Or dial 611 from your Virgin Plus phone.
Outside Canada +1-416-348-1892
This call is free from your Virgin Plus phone.
Other options.
Get in-store support.
Get help in-store at one of our Service Lounges with repair support.
Find a store
Chat to a rep on social.
Get help from a Care Rep on social media.
Give us a call.
To purchase products or services, or to move your services, call us to speak with an agent.
Monday to Saturday: 9am to - 9pm (Local time)
Sunday: 10am to - 7pm (Local time)
Within Canada 1-888-999-2321
Or dial 611 from your Virgin Plus phone.
Outside Canada +1-416-348-1892
This call is free from your Virgin Plus phone.
Other options.
Get in-store support.
Get help in-store at one of our Service Lounges with repair support.
Find a store
Chat to a rep on social.
Get help from a Care Rep on social media.
Give us a call.
To purchase products or services, or to move your services, call us to speak with an agent.
Monday to Saturday: 9am to - 9pm (Local time)
Sunday: 10am to - 7pm (Local time)
Within Canada 1-888-999-2321
Or dial 611 from your Virgin Plus phone.
Outside Canada +1-416-348-1892
This call is free from your Virgin Plus phone.
Other options.
Get in-store support.
Get help in-store at one of our Service Lounges with repair support.
Find a store
Chat to a rep on social.
Get help from a Care Rep on social media.
Give us a call.
To purchase products or services, or to move your services, call us to speak with an agent.
Monday to Saturday: 9am to - 9pm (Local time)
Sunday: 10am to - 7pm (Local time)
Within Canada 1-888-999-2321
Or dial 611 from your Virgin Plus phone.
Outside Canada +1-416-348-1892
This call is free from your Virgin Plus phone.
Other options.
Get in-store support.
Get help in-store at one of our Service Lounges with repair support.
Find a store
Chat to a rep on social.
Get help from a Care Rep on social media.
Give us a call.
To purchase products or services, or to move your services, call us to speak with an agent.
Monday to Saturday: 9am to - 9pm (Local time)
Sunday: 10am to - 7pm (Local time)
Within Canada 1-888-999-2321
Or dial 611 from your Virgin Plus phone.
Outside Canada +1-416-348-1892
This call is free from your Virgin Plus phone.
Other options.
Get in-store support.
Get help in-store at one of our Service Lounges with repair support.
Find a store
Chat to a rep on social.
Get help from a Care Rep on social media.
Give us a call.
To purchase products or services, or to move your services, call us to speak with an agent.
Monday to Saturday: 9am to - 9pm (Local time)
Sunday: 10am to - 7pm (Local time)
Within Canada 1-888-999-2321
Or dial 611 from your Virgin Plus phone.
Outside Canada +1-416-348-1892
This call is free from your Virgin Plus phone.
Other options.
Get in-store support.
Get help in-store at one of our Service Lounges with repair support.
Find a store
Chat to a rep on social.
Get help from a Care Rep on social media.
Give us a call.
To purchase products or services, or to move your services, call us to speak with an agent.
Monday to Saturday: 9am to - 9pm (Local time)
Sunday: 10am to - 7pm (Local time)
Within Canada 1-888-999-2321
Or dial 611 from your Virgin Plus phone.
Outside Canada +1-416-348-1892
This call is free from your Virgin Plus phone.
Other options.
Get in-store support.
Get help in-store at one of our Service Lounges with repair support.
Find a store
Chat to a rep on social.
Get help from a Care Rep on social media.
Give us a call.
To purchase products or services, or to move your services, call us to speak with an agent.
Monday to Saturday: 9am to - 9pm (Local time)
Sunday: 10am to - 7pm (Local time)
Within Canada 1-888-999-2321
Or dial 611 from your Virgin Plus phone.
Outside Canada +1-416-348-1892
This call is free from your Virgin Plus phone.
Other options.
Get in-store support.
Get help in-store at one of our Service Lounges with repair support.
Find a store
Chat to a rep on social.
Get help from a Care Rep on social media.
Give us a call.
To purchase products or services, or to move your services, call us to speak with an agent.
Monday to Saturday: 9am to - 9pm (Local time)
Sunday: 10am to - 7pm (Local time)
Within Canada 1-888-999-2321
Or dial 611 from your Virgin Plus phone.
Outside Canada +1-416-348-1892
This call is free from your Virgin Plus phone.
Other options.
Get in-store support.
Get help in-store at one of our Service Lounges with repair support.
Find a store
Chat to a rep on social.
Get help from a Care Rep on social media.
Give us a call.
To purchase products or services, or to move your services, call us to speak with an agent.
Monday to Saturday: 9am to - 9pm (Local time)
Sunday: 10am to - 7pm (Local time)
Within Canada 1-888-999-2321
Or dial 611 from your Virgin Plus phone.
Outside Canada +1-416-348-1892
This call is free from your Virgin Plus phone.
Other options.
Get in-store support.
Get help in-store at one of our Service Lounges with repair support.
Find a store
Chat to a rep on social.
Get help from a Care Rep on social media.
Give us a call.
To purchase products or services, or to move your services, call us to speak with an agent.
Monday to Saturday: 9am to - 9pm (Local time)
Sunday: 10am to - 7pm (Local time)
Within Canada 1-888-999-2321
Or dial 611 from your Virgin Plus phone.
Outside Canada +1-416-348-1892
This call is free from your Virgin Plus phone.
Other options.
Get in-store support.
Get help in-store at one of our Service Lounges with repair support.
Find a store
Chat to a rep on social.
Get help from a Care Rep on social media.
Give us a call.
To purchase products or services, or to move your services, call us to speak with an agent.
Monday to Saturday: 9am to - 9pm (Local time)
Sunday: 10am to - 7pm (Local time)
Within Canada 1-888-999-2321
Or dial 611 from your Virgin Plus phone.
Outside Canada +1-416-348-1892
This call is free from your Virgin Plus phone.
How can we help you?
- Change your speed tier >
- Upgrade your modem >
- Change your modem's access password via My Account >
- Reboot your modem remotely >
- Troubleshoot or improve Wi-Fi speeds >
- Add more usage >
- Check current monthly usage >
- Find and fix issues automatically with our Virtual Repair tool >
- Opens in new windowCheck out our Community Forum >
Other options.
Get in-store support.
Get help in-store at one of our Service Lounges with repair support.
Find a store
Chat to a rep on social.
Get help from a Care Rep on social media.
Give us a call.
To purchase products or services, or to move your services, call us to speak with an agent.
Monday to Saturday: 9am to - 9pm (Local time)
Sunday: 10am to - 7pm (Local time)
Within Canada 1-888-999-2321
Or dial 611 from your Virgin Plus phone.
Outside Canada +1-416-348-1892
This call is free from your Virgin Plus phone.
Other options.
Get in-store support.
Get help in-store at one of our Service Lounges with repair support.
Find a store
Chat to a rep on social.
Get help from a Care Rep on social media.
Give us a call.
To purchase products or services, or to move your services, call us to speak with an agent.
Monday to Saturday: 9am to - 9pm (Local time)
Sunday: 10am to - 7pm (Local time)
Within Canada 1-888-999-2321
Or dial 611 from your Virgin Plus phone.
Outside Canada +1-416-348-1892
This call is free from your Virgin Plus phone.
Other options.
Get in-store support.
Get help in-store at one of our Service Lounges with repair support.
Find a store
Chat to a rep on social.
Get help from a Care Rep on social media.
Give us a call.
To purchase products or services, or to move your services, call us to speak with an agent.
Monday to Saturday: 9am to - 9pm (Local time)
Sunday: 10am to - 7pm (Local time)
Within Canada 1-888-999-2321
Or dial 611 from your Virgin Plus phone.
Outside Canada +1-416-348-1892
This call is free from your Virgin Plus phone.
How can we help you?
Other options.
Get in-store support.
Get help in-store at one of our Service Lounges with repair support.
Find a store
Chat to a rep on social.
Get help from a Care Rep on social media.
Give us a call.
To purchase products or services, or to move your services, call us to speak with an agent.
Monday to Saturday: 9am to - 9pm (Local time)
Sunday: 10am to - 7pm (Local time)
Within Canada 1-888-999-2321
Or dial 611 from your Virgin Plus phone.
Outside Canada +1-416-348-1892
This call is free from your Virgin Plus phone.
Other options.
Get in-store support.
Get help in-store at one of our Service Lounges with repair support.
Find a store
Chat to a rep on social.
Get help from a Care Rep on social media.
Give us a call.
To purchase products or services, or to move your services, call us to speak with an agent.
Monday to Saturday: 9am to - 9pm (Local time)
Sunday: 10am to - 7pm (Local time)
Within Canada 1-888-999-2321
Or dial 611 from your Virgin Plus phone.
Outside Canada +1-416-348-1892
This call is free from your Virgin Plus phone.
Other options.
Get in-store support.
Get help in-store at one of our Service Lounges with repair support.
Find a store
Chat to a rep on social.
Get help from a Care Rep on social media.
Give us a call.
To purchase products or services, or to move your services, call us to speak with an agent.
Monday to Saturday: 9am to - 9pm (Local time)
Sunday: 10am to - 7pm (Local time)
Within Canada 1-888-999-2321
Or dial 611 from your Virgin Plus phone.
Outside Canada +1-416-348-1892
This call is free from your Virgin Plus phone.
Other options.
Get in-store support.
Get help in-store at one of our Service Lounges with repair support.
Find a store
Chat to a rep on social.
Get help from a Care Rep on social media.
Give us a call.
To purchase products or services, or to move your services, call us to speak with an agent.
Monday to Saturday: 9am to - 9pm (Local time)
Sunday: 10am to - 7pm (Local time)
Within Canada 1-888-999-2321
Or dial 611 from your Virgin Plus phone.
Outside Canada +1-416-348-1892
This call is free from your Virgin Plus phone.
How can we help you?
- How to find my monthly charge date >
- Update email address >
- Manage your communication preferences >
- How to change your name on My Account >
- Transferring your phone to Virgin Plus >
- Recycle your old phone >
- Wi-Fi Calling >
- How to change ownership of my mobile phone >
- Opens in new windowCheck out our Community Forum >
Other options.
Get in-store support.
Get help in-store at one of our Service Lounges with repair support.
Find a store
Chat to a rep on social.
Get help from a Care Rep on social media.
Give us a call.
To purchase products or services, or to move your services, call us to speak with an agent.
Monday to Saturday: 9am to - 9pm (Local time)
Sunday: 10am to - 7pm (Local time)
Within Canada 1-888-999-2321
Or dial 611 from your Virgin Plus phone.
Outside Canada +1-416-348-1892
This call is free from your Virgin Plus phone.
Other options.
Get in-store support.
Get help in-store at one of our Service Lounges with repair support.
Find a store
Chat to a rep on social.
Get help from a Care Rep on social media.
Give us a call.
Select the "Move" option from the menu.
Monday – to Fridays: 8am to 9am (Local time)
Saturday – to Sundays: 9am to 6pm (Local time)
Within Canada 1-888-999-2321
Or dial 611 from your Virgin Plus phone.
Outside Canada +1-416-348-1892
This call is free from your Virgin Plus phone.
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