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Legal

Our lawyers are very good at explaining everything. They make the rules clear and easy to understand. So, relax and check out the following:

Virgin Plus terms of service (Quebec)

Terms of service for Quebec that apply when you use our postpaid mobile, internet or TV services; what's allowed, and what's not.

Virgin Plus terms of service (rest of Canada)

Terms of service for rest of Canada (excludes Quebec) that apply when you use our postpaid mobile, internet or TV services; what's allowed, and what's not.

Website terms of use

How you can use our website.

Do you know your rights?

The Wireless and Internet Member Rights will help you to understand the most important things that the Code of Conduct does for you. Visit the CRTC’s website at www.crtc.gc.ca, where you can find the Wireless Code or Internet Code, which explains all of your rights as a wireless consumer in greater detail.

Your rights as a wireless consumer

Recent court orders

From time to time, Virgin Plus may be subject to Court Orders that require us to disable access to certain unlawful content on the Internet.

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