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Home phone plans
Month-to-month
$20per month.
Home phone hub
$135
One-time charge
On a 2-year agreement
$20per month
Home phone hub
$0
down
$563per month
for 24 months
0%
APR
- UNLIMITED Canada-wide talk
- Conference Calling
- Voicemail 10
- Call Display
- Call Waiting
- Call Forwarding
- Phone not included. One time connection service fee ($70) applies. Prices are subject to change.
International Add-ons
International
long distance saver
$5per month
Get our lowest rates starting at 5¢per minute.
Unlimited Talk
to China & Hong Kong
$15per month
1000 Minutes
to India
$20per month
Throwback to
the future.
This isn't your Grandma's Home Phone
(but we think she'd like it too). Here's why:
Price.
Home Phone plans are super-affordable and packed with awesome features.
Portability.
Home Phone works with a SIM card, so you can plug it in at home, at the cabin, or anywhere within the network.
Easy-peasy Setup.
Just plug in your Home Phone Hub, connect your phone and start talking.
Quality.
Just like mobile, Home Phone runs on a super-awesome network so your calls will be clear and super-reliable.
Keep Your Number.
If you already have a home phone you can keep your number! Phew!
The home phone hub:
What's under the hood?
- Backup battery with 12 hours of juice.
- Connect up to 2 phones.
- Portable anywhere within the network.
If you're with us,
you're a member.
Member Benefits gets you VIP access to
awesome offers from amazing brands.
Got questions? We can help.
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What is your policy in regards to buyer’s remorse?
Members have up to 30 calendar days from the commitment start date to return their device. If you are a person of disability, you may return your device within 60 days of the commitment start date. For all returns, conditions do apply. Check out our Returns, Warranty and Repairs page for conditions and more info.
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What is your policy in regards to unlocking?
Unlock your device at no charge by logging into My Account or contact us.
If you plan on traveling with your device and wish to keep your Virgin phone number, you don’t necessarily need to unlock your device. Enrol in Roam Sweet Roam to your account or get a Travel Pass with competitive rates and discounts. Learn more.
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What is your cancellation policy?
Members can cancel at anytime.
If a Member is on 2-year agreement, they will need to pay their remaining device balance. -
How do I set up and check my voicemail?
Dial 1 on your phone that is connected to the Home Phone Hub. Follow the prompts.
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How do I turn off Call Waiting?
Dial #43# to turn off call waiting.
Dial *43# to turn call waiting on. -
Can I use 911 on my home phone?
Yes, you can! As long as power is present, calls can be completed without a SIM card installed. Make sure you have good cellular coverage when you set up the product. Location accuracy and ability to establish the emergency call degrades in poor coverage. Depending on local E911 service capabilities, operators can determine the location.
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Does the Home Phone have good coverage?
This product is run on Virgin Plus’s Network. Our network covers 99% of the Canadian population, however it’s always good to make sure you have good signal wherever you go. When you set up the Home Phone Hub – make sure the “Signal Bars” on the Device is at least 4 bars or better.
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Can I take my SIM Card and move it to another device?
No. Once the SIM is activated on the Home Phone, you will not be able to use the SIM Card for another device. If you want to activate an additional line, head to a Virgin Plus Store to get hooked up.
eChat with an Agent
Shop online and we’ll waive the fee, plus you’ll get a $60 bill credit.
Chat now
