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preferences.
Virgin Plus Communication preferences.
Virgin Plus Communication preferences.
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- Don't miss out on our exclusive offers, ways to save, new phone releases and other hot deals on how you can get the most out of your phone.
- Stay up to speed on the latest Member Benefits including exclusive tickets, VIP access to the hottest shows and sweet fashion, travel ,entertainment and food discounts from our awesome partners.
- Outside of the Member Benefits program, we sometimes work with select marketing partners to send info about special offers and new products that we think you'll be interested in.
- To make some of the ads you see more relevant, account and mobile usage information will be accessed from time to time.
Acct info – eg. phone type & postal code. Mobile usage info – eg. app usage, web pages visited - Accept
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- Phone number - This field is required.
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- Common
- Manage your communication preferences
- MDN preferences
- Email preferences
- Relevant Ads
- Please enter a valid verification code.
- Please enter a valid verification code.
- Don't miss out on our exclusive offers, ways to save, new phone releases and other hot deals on how you can get the most out of your phone.
- Stay up to speed on the latest Member Benefits including exclusive tickets, VIP access to the hottest shows and sweet fashion, travel ,entertainment and food discounts from our awesome partners.
- Get updated less often, usually monthly, on just our most important Hot Offers and Member Benefits.
- Stay up-to-date on Internet products, ways to save, exclusive offers and other hot deals to get the most out of your home internet service.
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- Input Brand information is required.
- Additional input information is required.
- Account Identifier Status is required.
- Contact Type is required.
- The email address you have entered is not valid. Please enter a valid email address.
- MDN is required.
- Account Full Name is required.
- Province is required.
- Postal Code is required.
- Language is required.
- MDN Status is required.
- At least one MDN consent is required.
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Manage existing preferences
At Virgin Plus, we use email and SMS to inform you of items you may find interesting. These include exclusive offers, tips on how to manage charges, new product releases and more. We also provide you with information from our marketing partners.
- To change your email preferences, enter your email address below.
- To change your text message preferences, enter your mobile phone number below.
- If you're a Virgin Plus Member and want to change your tailored marketing preferences:
- Go to the "My Profile" section of My Account. Log in to My Account or register now for all your Virgin Plus services.
- For only your wireless service, enter your mobile phone number below.
In order to validate you are authorized to make changes to this account, we will send a verification code to your email or smartphone.
You should receive a text/email within five minutes. If you don't receive it, we can resend the code.
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Oops! You have hit the resend code button too many times. Please enter a valid verification code.
Online marketing
Advertising is a reality in today's online world, and people are finding that they receive ads that are irrelevant to them. With its new online marketing program, Virgin Plus will work to ensure that the ads you do receive online may be more relevant to you, rather than the random ads you may currently receive. In other words, you won't see more ads online, just ads better suited to you. Read moreLess
If you participate, Virgin Plus will be able to customize advertising based on your usage patterns, similar to the ways that companies like Google and others have been doing for some time. We may sometimes use an individual's detailed URL and location info for marketing purposes and/or to limit the number of irrelevant ads a user might see. If you agree, Virgin Plus will collect information based on your browsing patterns, location information, the account information you provided when you obtained services from us and information on how you use our services for marketing purposes. Learn moreLess
What kinds of information will we collect from you?
We collect the information you provide when you subscribe to and use our services. Depending on which services you use, Virgin Plus will collect different types of information. This can include:
Account information: Network type (e.g. LTE), rate plan, address, email address, age, gender and preferred language.
Wireless service usage details: Information relating to your usage of our products and services such as number of text messages sent and location information.
Browsing activity and application (app) usage: Web pages you visit from your mobile phone and apps used, and full URLs.
This will provide a number of benefits to you including the following:
We can help make the online ads you do see, and online offers and discounts you are presented with, more relevant to you. This could also provide savings and value to you. Note that our marketing partners will not receive your details or personal information; we just deliver the offers you receive on their behalf. See exampleLess
A. travel agency may want to advertise vacation deals by sending a special offer via banner ad or pop up ad to people that have an interest in 'Travel' based on their website and app usage.
We can use specific mobile device location to market Virgin Plus products and services that are better suited to your needs This information helps us create more relevant and better value offers for you. See exampleLess
If you travel to the United States frequently Virgin Plus may let you know about travel packages offered that will help save you money when you use your mobile phone for making calls or using data in the United States.
Rest assured, your privacy is an important priority for us. That is why we do not ever disclose your personal information to 3rd parties to market their products and services without your further express consent.
Click Save to complete any changes to your preferences.
Change your communication preferences for other opens in a new windowVirgin Plus and its affiliates
Permission to send marketing information to the electronic address entered was established based on a relationship with Virgin Plus or one of its affiliates or expressly established by the person responsible for that electronic address.
For more information, you can see our opens in a new windowPrivacy Policy or contact us at The Office of the Virgin Plus Privacy Ombudsman
160 Elgin Street, Ottawa, Ontario K2P 2C4 or via email at privacy@virginplus.ca
