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Regulatory

Virgin Plus's services are regulated by the CRTC (that's the Canadian Radio-television and Telecommunications Commission). You can find out about our latest applications and learn about our current and upcoming hearings where you can add your opinions and let your voice be heard. Visit the Canadian Radio-television and Telecommunications Commission website to learn more about how you can participate.

Do you know your rights?

The Wireless Code Member Rights will help you to understand the most important things that the Wireless Code of Conduct does for you. Visit the CRTC’s website at www.crtc.gc.ca, where you can find the Wireless Code, which explains all of your rights as a wireless consumer in greater detail.

Your rights as a wireless consumer

Hearings

Hey! We aren’t involved in any CRTC hearings which are open for comments from the public right now. Check back later.

Applications

We don’t have any current applications filed with the CRTC right now. Check back later.

Internet traffic management practices

In certain circumstances, Virgin Plus may need to manage speeds or other aspects of our network. This ITMPs notice describes such measures.