Upcoming system test: On November 20 2024, there will be a test of the Alert Ready emergency system. You may receive an emergency notification on compatible wireless devices on that day.

Heads up: This test may not be performed in all regions. No action is required on your part. For more information, visit AlertReady.ca.

What is the recycling/ environmental fee?

Virgin Plus supports provincial recycling programs by remitting Environmental Handling Fees (EHF) for designated electronic products, such as tablets, headsets, TVs, computers and other applicable electronics (outlined by province below). These fees are administered by provincially approved recycling programs and are used for responsible recycling of end-of-life electronics.

See fees and provincially approved recycling programs for your province.

Alberta
Product Type	Fee
Mobile phones	No fee - you can return your old phone to Virgin Plus for recycling through the Virgin Plus Recycle Me Program

For more information on the designated products, the program or on recycling depot locations, please visit the Alberta Recycling Management Authority website at albertarecycling.ca.

British Columbia
Product Type	Fee
Mobile phones	No fee - you can return your old phone to Virgin Plus for recycling through the Virgin Plus Recycle Me Program
Headsets	$0.40

Manitoba
Product Type	Fee
Mobile phones	No fee - you can return your old phone to Virgin Plus for recycling through the Virgin Plus Recycle Me Program
Headsets	$0.25

For more information on the designated products, the program or on recycling depot locations, please visit the Electronic Products Recycling Association Manitoba website at recyclemyelectronics.ca.

Nova Scotia
Product Type	Fee
Mobile phones	No fee - you can return your old phone to Virgin Plus for recycling through the Virgin Plus Recycle Me Program
Headsets	$0.40

Ontario
Product Type	Fee
Mobile phones	$0.07

Prince Edward Island
Product Type	Fee
Mobile phones	No fee - you can return your old phone to Virgin Plus for recycling through the Virgin Plus Recycle Me Program
Headsets	$0.40

Québec
Product Type	Fee
Mobile phones and pagers	$0.07
Headsets	$0.25

Saskatchewan
Product Type	Fee
Mobile phones	No fee - you can return your old phone to Virgin Plus for recycling through the Virgin Plus Recycle Me Program
Headsets	$0.25

For more information on the designated products, the program or on recycling depot locations, please visit the Saskatchewan Waste Electronic Equipment Program website at sweepit.ca.

Newfoundland
Product Type	Fee
Mobile phones and pagers	No fee - you can return your old phone to Virgin Plus for recycling through the Virgin Plus Recycle Me Program
Headsets	$0.40

For more information on the designated products, the program or on recycling depot locations, please visit the Electronic Products Recycling Association Newfoundland website at recyclemyelectronics.ca/nl/.