Wireless Public Alerting

 

To ensure your compatible device receives the emergency alert it must be connected to an LTE cellular network for the duration the alert is active. If your compatible device is connected to Wi-Fi the alert may not be received.

 

It is important to know that the emergency alert will follow your device settings:

 

 

As of April 2019, all devices that are sold by Virgin Plus are WPA-compatible and phones software is kept up to date regularly.

If your phone was made before April 2019, check the list below to see if it's compatible.

 

Manufacturer Devices Additional information

Alcatel

1, A30, A50, Go Flip

It is important to know that the emergency alert will follow your device settings:

  • The volume of the alert will be the same as the set volume on your device at that time.
  • If your device is set with a reminder feature, this may cause the alert to repeat until you acknowledge it.

If your device is set to silent or “do not disturb” mode, the alert may be hidden with other notifications.

Apple

iPhone 5s, 6, 6s, 6 Plus, 6s Plus, SE, 7, 7 Plus, 8, 8 Plus, X, XS, XS Max, XR, Apple Watch Series 3, Apple Watch Series 4

Apple Watch : Series 3, Series 4, Series 5, Series 6, Series 7, SE, Series 8 (41mm, 45mm), Watch Ultra, Watch SE(2nd Gen)

BlackBerry

Motion, KEY2, KEY2 LE

Google

Pixel 3, Pixel 3 XL, Pixel 2 and 2 XL

Pixel Watch

Huawei

P10 Light, P10, P20, P20 Pro, Mate20 Pro

LG

G7ThinQ, LG G7 One, V30, Q6, X power 3, Q Stylo+, G5, G6, X Power 2, V20

Motorola

Moto e5 Play, Moto G6, Moto Z3 Play

Samsung 

Note8, Note9, A8, GS8, GS8+, GS9, GS9+, J3 Prime, J3 (2018), GS7, GS7 Edge

Sonim

XP8, XP5s

Sony

Xperia XZ1, Xperia XZ2