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Restoring your services due to Lost/Stolen device through My Account

Postpaid Plan

To restore your services due to a lost/stolen device complete the following steps through My Account :

  1. Try locating your device using Find my iPhone or Find my Android
  2. Access the restoration flow through this link which will direct you to log into My Account.
  3. Restore your services by selecting Continue.
  4. Review the request and select Submit.