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HEADS UP! PREPAID RATES WILL BE CHANGING ON APRIL 13, 2021.
As of April 13, 2021 the monthly charge for your prepaid plan will increase from $5 to $10.
This charge will be processed on your next monthly due date starting April 13, 2021 and each monthly due date after.
Your prepaid overage fees and pay-per-use rates for local calling, long distance and text messages are also increasing.
Below is a chart outlining current rates and the new rates starting Apr 13, 2021.
Overage fees and Pay-per-use rates:
|
Local Calls |
Canada to Canada/US Long Distance |
Canada to Canada/US text message |
Canada to International text message |
Picture & Video Messaging |
|---|---|---|---|---|---|
Current Rate |
$0.35/min |
$0.35/min |
$0.20/text |
$0.35/text |
$0.50/msg |
New Rate |
$0.60/min |
$0.60/min |
$0.60/text |
$0.60/text |
$0.60/msg |
Good to know:
- Any additional usage & add-ons will continue to be charged at your current plan rates.
- Please ensure you have enough funds to cover your monthly plan and/or add-on
- Prepaid funds applied to your account are non-refundable.
- If you subscribe to a plan or add-ons offering calling and/or text messaging bundles, they will not be affected. Please ensure you have enough funds to cover your monthly plan and/or add-on. A provincial government 9-1-1 fee may apply where applicable. Prepaid funds applied to your account are non-refundable.
You can manage your account 24/7 using My Account.
If you're looking for information about this change, or if you would like to add to, change or cancel your plan, give us a shout at 1 888 999-2321. For more info, check out virginplus.ca/prepaid
If you're looking for more information about this change, or if you would like to add to, change or cancel your plan without penalty, give us a shout at 1 888 999-2321. For more info, check out virginplus.ca/prepaid
If you're looking for more information about your this change, give us a shout at 1 888 999-2321.
