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The My Account app.
At your service.

Manage your account and services with personalized features right from your phone, whenever and wherever. Just one of the reasons why it's better to be a Member.

It’s got it all.

  • Redesigned for all services: Mobile, TV, and Internet
  • Make changes and manage accounts with just a few swipes and taps
  • Easy, breezy design, available on iOS and Android

Over 121,600

5-star ratings in the App Stores.

Over 5.4M

self-serve transactions a year.

We’ve got our Members’ backs,
every step of the way.

Starting off strong.

Quick sign-up.

After joining us, Members get a unique one-click link to download and register for the app. From there, it’s a quick, personalized login.

Your account, your way

Plans and features.

Need more data? Easy. Want to speed up that Internet? No problem. As a Member, you can choose and customize your setup for whatever you need.

Upgrades, up ahead.

Members get tailored offers to shop the latest phones, no store visit needed. Plus, you’ll never miss a chance at an upgrade with our in-app notifications.

All eyes on usage.

Never wonder about how much data you have left again. Members can check near-real time usage for both mobile and Internet services.

All the bills and whistles.

The My Account app makes checking on a bill and paying it a breeze. As a Member, you can pay for your phone from your phone.

Staying in the know

Keeping it relevant,
quick and easy.

The My Account app effectively anticipates what a Member needs next, providing timely, context-aware content, recommendations and service alerts.

The app also presents targeted and relevant offers and promotions to help tailor the Member’s services to their changing needs, while maximizing their value.

Hi Paul,

SAVE YOURSELF A CALL.

A FULLY AUTOMATED EXPERIENCE.

Members can sit back and relax while Virtual Repair checks for network outages and scans equipment outside and inside the home. From rebooting TV receivers and testing Internet speed to updating firmware, the tool takes care of it all.

Tech toolbox and tips.

Troubleshooting? No trouble at all. Members can take a look at our many support articles to get back up and running as fast as possible.

Download the My Account App.