1.888.999.2321
or by dialling 611 from your Virgin Mobile phone
Member Care Hours :
9:00 am to 9:00 pm – Monday to Saturday
10:00 am to 7:00 pm – Sunday
If you're not happy we're not happy. That's why we're the only mobile company to ever win the J.D Power and Associates "Highest in Customer Satisfaction with Prepaid Wireless Services Five Years in a Row."
We're here to help if:
- You're having a problem with your phone or service
- You have a brilliant business idea for Virgin or Richard Branson
- You want to chat about a retail or distribution opportunity
- You've thought up a cool new way to give back to the community
Check out what some real members, just like you, have told us about Virgin Mobile's awesome Member Service Specialists :
"Thank you so much for your enthusiasm. It's infectious and fantastic – it really made my day."
"It's lovely to get real people and no machines, and it's even better when they're helpful and nice like your staff are."
